FAQ's

Welcome to our FAQ Page, Here you can find the answers to the most common questions we here at Waiwera Infinity are asked. If you can't find the answer to your question here, please email us or call 0800 WAIWERA.

Once Admission has been paid can we leave the Complex?

Can Gift Vouchers be purchased for Spa Treatments or General Admission?

Can Children visit Waiwera Thermal Spa Resort without Adult Supervision?

Are the Slides including in the Entry Price?

Can We Get A Group Discount?

How Do We Reserve An Area?

Can We Bring Our Own Food And Drinks?

Can I Bring My Own BBQ Or Hotplate?

Does the Private Spa include use of the Outdoor Pools and Slides?

Does The Entry Fee Include The Private Spa ?

Can You Explain The ‘Family Pass’?

Are you open on Public Holidays?

How many pools do you have?

Is There Any Public Transport?

Do Spectators need to pay?

How Do I Get To Waiwera?

When is the Children's Activity Pool open?

Any other questions?
Email us at enquiry/waiwera.co.nz.co.nz or phone 0800 WAIWERA OR use our contact form.