Here at Waiwera Thermal Resort,
we run our pools within the guidelines set out in the New Zealand Pool Water Standards
which are an industry guideline and are put out to set an appropriate standard
of operations for the public’s health interests.
Our Water Quality team consists of two trained
pool operators who have completed a pool and water treatment and operations
courses which covers NZQA unit standards 25982, 25981 and 25980. These courses
cover pool and filtration system design and the various aspects of running a
pool in a commercial setting. It covers
the chemistry behind maintaining the swimming pool water in a balanced state
which helps to prevent bather discomfort and increases the effectiveness of the
disinfectant used to maintain pool water quality. We use chlorine as it is the most readily
available and cost effective disinfectant in New Zealand. In small doses it maintains the appropriate
disinfection levels and kills harmful bacteria and pathogens that can
contaminate pool water minimizing the potential infections.
Unlike
most other pool’s which use the same water which they keep re-circulating and
treating over and over again, Waiwera Thermal Resort operates a water bleeding
system which continually adds naturally hot geothermal water 24/7. This means what we put in on a daily basis must
go out on a daily basis. As a result the
water that is in the pool on one day won’t be the same water in a day and a
half’s time. This continual replacement
of the water helps maintain optimum water quality by not allowing the buildup
of chloramines and other contaminants over time.
The daily pool water testing routine starts
with a pool water test prior to the complex being opened for the day to ensure
the pool water chemicals are within the appropriate range. There after the pool
tests are carried out on a two hourly basis to ensure the pool water ph and
chlorine levels are maintained in the recommended ranges. Pool water discharged to waste is also
regularly tested for temperature, ph and chlorine levels. We also have access to an in-house micro
biologist in the event any tests show abnormal qualities.
Our
pool operational staff have a comprehensive job list. They have to keep an eye on all the pumps and
in a complex like Waiwera there are many.
They check the chemical dosing systems to ensure they are operating
correctly and adjust the settings to maintain optimum pool water quality. They carry
out daily back washing of the sand filters to ensure they are operating at
maximum efficiency. Waiwera uses sand
filters for all the main pools apart from the private spa’s and movie pool
which both run on a diatomaceous earth vacuum filter system. They check and record daily water flows both
from the bore and the discharge point,
providing Council with monthly records of water take and water analysis.
No
matter whether we have 1 person or 1000 people through the pools in any one day
it is Water Quality staff’s job to ensure that our water is maintain at the
highest possible standard so bathers can enjoy their time at Waiwera and know
that their health and wellbeing is in safe hands and is of primary importance
to the WQ team.








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